Refund policy

Return Policy

Policy on Returns due to Damaged and Defective Products

PabDer reserves the right to inspect the condition of the product before processing any returns or exchanges. If we determine there is any damage to the product as a result of a manufacturing defect or deviation from factory specifications, we undertake to replace the product or refund the cost of the defective product. If the defect in the product was caused by reasons other than materials quality or assembly process, we will not accept the return.

We do not refund products:

• Damaged by abuse or negligence (exposure to water, chemicals, caustic substances, open flame, heat, sharp objects, etc.)
• Damage resulting from unique, accidental, or random damage that is the result of use/misuse by you or wear and tear.
• Refunds will be based on merchandise value on the invoice.

Policy on Product Exchange

• Items must be returned within 7 days from date of purchase.
• Receipt must be presented upon return.
• Items should not be worn and should be in their original packaging with the original labels and tags attached.

Online Purchases

If you are unhappy with your online purchase, please get in touch via email within 24 hours of receiving your shipment, so that we can discuss the resolution together, whether it is issuing a credit note or an exchange. We only offer refunds in exceptional circumstances. (To be eligible for any of the above, all items must be returned in unused condition.)